NSI Gold Alarm Receiving Centre

As an experienced and independent security services provider, we know that it is essential to have confidence that your alarm systems are functioning correctly, and that trained personnel are on hand 24/7 to manage and deal with any alarm activations.

Contact us Link
CCTV Monitoring
CCTV Monitoring

The Clearway Alarm Receiving Centre (ARC) is accredited to NSI Gold Standard, one of only a few in the UK, providing a nationwide fast and efficient service to respond to security alarms, CCTV monitoring and fire alarm systems. We offer complete peace of mind that your premises are monitored by the highest standard by security professionals.

CCTV Monitoring

Our Alarm Receiving Centre

Our dedicated team of professionally trained alarm responders man our ARC around the clock, 24/7/365.

Choosing a security partner with an in-house Alarm Receiving Centre is vital; with advanced resources, we ensure that the safeguarding of your premises is always our number one priority.

We offer:

  • Military-grade security provisions
  • Back-up and duplicate receiving equipment
  • Secure, uninterruptible power supply (UPS)
  • Emergency generators

This high level of infrastructure ensures that your alarms are continually monitored in any scenario, including emergencies, severe weather disruption or during power outages.

We employ the most stringent security protocols to ensure that nobody can access the Alarm Receiving Centre outside of our accredited personnel.

Alarm Monitoring Audit Trails

Many Clearway clients require alarm-monitoring services to protect vacant properties – these are extremely vulnerable targets without the right security protection in place.

24-hour monitoring ensures that empty sites are continually monitored, and a rapid response is actioned should any attempted intrusions occur.

The Alarm Receiving Centre team provides real-time access to security monitoring; this means that you have a complete audit trail to detail and breakdown the sequence of events every time an alarm is activated, or a call-out is required.

This process includes the provision of video and audio footage, time logs and details of liaison with the police and other emergency services.

Audit trails are also useful for managing your site, overseeing work progress and keeping a clear view of the premises even when you are not in attendance. Read more about our alarm monitoring services.

Wireless Detection Systems

Clearway Monitoring Services

We provide a range of flexible monitoring services in accordance with your site security risks and monitoring requirements.

The Clearway Alarm Receiving Centre can provide critical response services, as well as scheduled monitoring services for sites requiring protection outside of working hours, or when not in use.

Our British Standard accredited service is available to manage all types of alarms, including:

  • Security alarms
  • Bespoke site alarm systems
  • Panic alarms
  • Keyholding call-outs
  • Wireless intruder alarms
  • Personal attack alarms
  • Fire detection and prevention systems
  • Environmental damage monitoring
  • Lone worker protection
  • Emergency call handling

In every scenario, we follow set protocols for responding to emergencies, liaising with the authorities, retaining detailed records of the alarm call out and the response issued, and multimedia retention of video, infra-red and photo images captured.

NSI Gold

NSI Gold Standard Alarm Receiving Centre

The National Security Inspectorate (NSI) issues Gold Standard approval only to those security professionals who incorporate exceptional Quality Management Systems alongside British Standard certified products and resources.

Clearway is proud to deliver reliable monitoring services that leverage the best in modern monitoring technology to detect, analyse and respond quickly to threats to your site.

We are committed to continuing to lead the security sector in providing exceptional service and the most robust security systems available.

Along with our Gold Standard alarm response services, we offer:

  • CCTV installation and hardware supply – both temporary and fixed.
  • Seamless transitions from existing monitoring services.
  • Direct liaison with police forces.
  • Steel security doors and vacant property screens.
  • Concrete barriers.
  • Vacant property alarm systems.
  • Wireless detection systems.
  • Manned guarding and security patrols.
  • Keyholding and lock/unlock services.
  • Construction site access control.
  • A full suite of electronic security equipment, from lone worker devices to 3G solutions.
Alarm Receiving Centre

Why Choose Clearway for Alarm Receiving Centres?

The Clearway ARC team are accredited and certified to the highest possible standards, demonstrating the quality and excellence of our services.

As well as being one of the few UK monitoring providers to have achieved NSI Gold Standard recognition, we are fully independent. This allows us the benefit of being able to tailor our recommendations and security strategies to your site with a complete focus on providing the ultimate protection you need.

Clearway has over 20 years of experience at the forefront of the sector and regularly invests into our systems to leverage the latest technologies and newest advancements.

When we act as your alarm monitoring service, you can have confidence that a professional team is closely surveying all site activity, 365 days per year and 24 hours per day.

For support identifying the right security solutions for you, or to switch to Clearway from an alarm monitoring service that hasn’t met with your expectations, get in touch today.


What our clients say


I have worked closely with Ruth the BDM over the past 3 years, we find her to be one of an increasingly rare breed in business these days. She is not only polite, courteous and professional at all times but also possess a great character and refreshing sense of humour that makes working with her an absolute pleasure.

Packaging Company

Email us 24/7 with any queries and we'll respond the following working day.

Back to top

What are you looking for?