Contact us
New to Clearway?
It's quicker and easier than calling, to send us a message via the website.
Send a messageWe're in the office
Send us a message or call us and we'll get back to you shortly.
We're currently away
Send us a message and we'll get back to you shortly.
Find the team you're looking for below if you need to speak to us.
To reach our Trespass Response Team out of hours:
01405 455 018Vacant Property Services
01322 332211Temporary & Mobile CCTV
01405 455032Alarm Receiving Centre
0370 770 6811Illegal Trespass & Commercial Financial Recovery
0800 002 9049Illegal Trespass Response Team Out Of Hours:
01405 455 018Fire & Security Systems
0121 561 1214


Retail crime is one of the biggest challenges facing the sector, threatening profits, staff safety and customer confidence. Retail CCTV deters offenders, captures evidence and gives retailers complete visibility over their premises.
Clearway’s retail CCTV solutions combine high-definition cameras with intelligent monitoring and rapid response, helping you reduce losses, protect people and safeguard your business around the clock.


Clearway installs retail CCTV systems that monitor stores to deter theft, detect fraud, and provide real-time alerts. Retail CCTV is a surveillance system designed to monitor retail premises using cameras and remote alerts to improve security and operational efficiency.
Beyond preventing theft, retail CCTV plays a vital role in creating safer, more efficient stores. From deterring opportunistic shoplifters to capturing evidence of organised retail crime, CCTV helps retailers stay in control of high-risk environments.
It also reassures staff and customers, supports compliance with health and safety regulations, and provides valuable insights into how spaces are used.
Key Benefits of Retail CCTV




Urgent Installation CTA – Is your store losing revenue to theft, fraud or stock shrinkage? Or are you facing disruptive anti-social behaviour at your store?
Contact Clearway today to get the right security protection in place.


Video verified alarms combine CCTV with alarm monitoring to deliver faster, more accurate responses. When an alarm is triggered, video footage is instantly reviewed to confirm the cause, ensuring genuine threats are dealt with quickly while reducing costly false alarms.
Benefits:
Whether you need permanent coverage or the flexibility of wireless solutions, Clearway offers CCTV systems tailored to retail spaces. Fixed cameras provide reliable, high-definition footage for shop floors and stockrooms, while wireless options allow monitoring without extensive cabling.
Benefits:
Large retail sites and associated areas like car parks or warehouses often require elevated coverage. Mast-mounted CCTV delivers wide-angle surveillance from height, deterring crime and capturing activity across larger spaces.
Benefits:
For seasonal peaks, pop-up shops or refurbishments, temporary CCTV hire gives retailers flexible, short-term protection without long-term investment. Systems can be installed quickly and removed when no longer needed.
Benefits:
CCTV monitoring ensures your store is protected around the clock, with trained security professionals watching over your premises in real time. Instead of relying solely on recorded footage, live monitoring allows incidents such as theft, vandalism or antisocial behaviour to be identified and dealt with as they happen.
Key benefits of CCTV monitoring for stores:





Clearway helps construction companies, developers, project managers and contractors protect their sites from theft, vandalism and safety risks.





High-Street Shops
High-Street Shops
Protecting shop floors, tills, stock storage areas and customer entrances against antisocial behaviour, theft and fraud, while ensuring shops are safe and welcoming for customers.

Supermarkets
Supermarkets
Providing comprehensive surveillance throughout busy supermarkets to deter and detect shoplifting and aggression towards staff, covering entrances, check-outs, self-service tills and car parks.

Shopping Centres and Retail Parks
Shopping Centres and Retail Parks
Monitoring public areas, walkways, loading bays and car parking areas while helping retailers and centre managers respond quickly to emerging or verified incidents.

Luxury Retailers
Luxury Retailers
Safeguarding high-value inventory, such as electronics, jewellery, and perfume, with advanced surveillance systems, intelligent monitoring, and rapid responses to suspicious activity.

Warehouses and Distribution Centres
Warehouses and Distribution Centres
Ensuring that inventory is protected across loading areas and storage bays, helping to reduce risks of theft, unauthorised access and lost inventory.

Vacant Retail Premises
Vacant Retail Premises
Installing temporary or long-term CCTV protection for empty shops and units waiting for new tenants, pending refurbishment, or that are undergoing redevelopment.
Clearway protects people, assets, and projects by reducing risks, preventing costly delays, and ensuring full compliance with safety and insurance requirements.
Key Features of Retail CCTV:

Features designed to give you peace of mind.
High-Definition CCTV Captures
Crisp, clear video footage provides reliable evidence and information about live events while ensuring that each area of a shop, car park, or rear loading bay is monitored.
Intelligent Video Analytics
AI-enabled monitoring helps identify suspicious or unusual behaviour, such as loitering or repeated vehicle returns, enabling guards and security teams to intervene sooner and often pre-empt incidents.
24/7 Remote Monitoring
Our trained operators provide continual monitoring services, verifying whether alarms or alerts are genuine, and escalating emergencies to ensure they are responded to rapidly.
Video Verification
Alarm activations can be verified immediately via live CCTV surveillance, reducing unnecessary callouts and response times while enabling quick responses to genuine incidents.
Integrations With Existing Retail Security
CCTV can be used alongside shop intruder alarms, access controls, ANPR in car parks and other monitoring services to provide a blanket of security across all spaces and assets.
Flexible Installation Options
Retail CCTV ranges from permanent cameras to wireless units and temporary systems for use during shop fitouts, periods of elevated risk, or when premises are empty for a limited amount of time.
How It Works

Here’s what to expect from the process. From the moment you call us to the continued relationship after your site is secured.
From Call to Hire, getting your site secured is straightforward
1. Retail Security Assessment
Our specialist advisers will conduct a risk assessment to identify vulnerable areas and provide independent recommendations on the best way to introduce retail CCTV, adapted to your site layout, opening hours, and security concerns.
2. CCTV System Design
We design customised surveillance systems based on the outcomes of your risk appraisal, including camera positions, monitoring, and integrations with any existing security systems you may have in place.
3. Professional Installation
Clarway’s experienced engineers manage all aspects of CCTV installation and configuration, ensuring minimal disruption to your staff and customers and that surveillance can be installed at the most convenient point in your trading day.
4. System Testing and Commissioning
Each camera, sensor, device, and connection is thoroughly tested to confirm that everything is working correctly before handover and that retail managers and supervisors understand how the system works.
5. Monitoring and Maintenance
Alarms and CCTV activations can be monitored 24/7/365 through our NSI Gold II Alarm Receiving Centre, supported by regular servicing and maintenance, and technical assistance should it be needed.


Retail businesses often face unique and varied security risks, from opportunistic shoplifting to organised retail crime. Professionally installed CCTV can help reduce losses, protect staff and customers, and address the following concerns.
Repeated thefts add up quickly, and even low-level, but constant shoplifting can impact profitability. Retail CCTV acts as a visible deterrent to reduce shoplifting incidents and provides evidence to assist in prosecutions when issues do occur.
Confrontations, abusive customers and organised theft can put employees at risk and leave staff feeling vulnerable. Camera systems discourage unacceptable behaviour and assure colleagues that the shop is being continually monitored, with rapid responses if threatening behaviour is detected.
Large shops and supermarkets often have blind spots due to the number of aisles, corners and display units. Well-positioned cameras can remove these blind spots, ensuring supervisors and guards have complete oversight of shop floors, entrances, stock rooms, and external spaces.
While shoplifting is a prevalent concern, stock shrinkage can indicate thefts by staff, delivery personnel or other building users, and needs to be investigated urgently. Retail surveillance can be used to deter internal theft, identify the causes of stock discrepancies, and ensure that stock management processes are being properly followed.
High-quality footage acts as clear evidence of the circumstances around incidents, whether you’re worried about employee disputes, supporting police investigations, having information to support insurance claims, or protecting against false public liability claims.
Most shoppers will appreciate the need for CCTV but might be put off by the feeling that they are being closely monitored, which can impact customer experience and satisfaction. Modern CCTV can be installed discreetly, ensuring the right level of protection without affecting customers and staff.



Fisher German LLP
July 2025
Great Service and Rapid Response
I have been using Clearway for over 5 years. One of the standout features of Clearway is their rapid response time.
Axis Europe
July 2025
Can’t Commend Them Enough
The guys were very polite, friendly and professional in their whole attitude. They worked very hard & did a great job!- Can’t commend them enough!
John Fisher S&C Slatter
July 2025
Huge Thanks
A huge amount of thanks goes to ‘Clearway’ for their exemplary conduct and unwavering commitment to the safety of my site management, site operatives and construction site.
0
Reported Incidents
Dec ’25 – April ’26
0
Intruder/Unknown
0
Incidents Escalated
To The Police
0
Anti-Social Behaviour


Clearway has decades of expertise providing retail clients with advanced, dependable CCTV solutions that mitigate risks and improve their ability to pre-empt potential incidents before they become serious. We remain on hand to provide more information about any aspect of retail CCTV security on request.
Our teams collaborate with a huge range of retail organisations and ensure that the recommendations we make are always adapted to the nature of the risks they’re dealing with, the value of the assets they need to protect, and their budgets.
Each shop, retail park, or supermarket might have different concerns, and our surveillance systems are designed based on the specific site, whether there are issues with customer bottlenecks, security, tricky layouts with blind corners, or behaviour in store car parks.
Clearway’s CCTV solutions combine high-definition cameras with intelligent analytics and 24/7/365 monitoring, helping to identify suspicious or unusual activity faster, and often well before incidents escalate.
We provide comprehensive services, from initial risk assessments to installation and ongoing monitoring. This is alongside our wider range of security services, which include manned and K9 guarding, security fencing, fire safety services and vacant premises security.

Clearway supports diverse sectors requiring rapid security deployment. Our clients include construction companies, property developers, event organisers, and facility managers who need reliable surveillance solutions. We’re trusted by:


Our UK Sales Director, Kelvin Danton, explains why building site security is so important.
‘Retail CCTV has evolved from passive cameras that simply record incidents as they happen. Our advanced systems can actively help retailers reduce losses, improve staff safety and respond to suspicious activity in real time.
Combining CCTV with AI-powered analytics ensures retailers have the assurance that their security systems are designed to protect both people and profits.’




Explore our comprehensive guides covering CCTV.




Got a question about our site security? Read our frequently asked questions.
Yes, many stores already have intruder alarms, access controls for staff-only areas and video-verified alarms. Some may also operate ANPR systems in car parks or have remote monitoring in place.
In any scenario, we can advise on the best ways to connect systems to provide better visibility and improve response times to CCTV or alarm activations.
Video verification or live monitoring means that any time an alarm signal is transmitted, our responders can instantly check the cause. False alarms or those activated by wildlife, for instance, can be stood down, whereas anything genuine is escalated and the appropriate response activated there and then.
The most effective placements are high-risk areas such as entrances and exits, tills, stockrooms, and shop floors where theft is most likely to occur. Car parks, loading bays and delivery areas also benefit from CCTV to deter theft and vandalism.
It’s legal to have CCTV in shops, but retailers must comply with data protection and privacy laws. This includes displaying clear signage to inform customers and staff that CCTV is in operation, storing footage securely, and only keeping recordings for as long as necessary.
CCTV can be installed in staff-only areas such as stockrooms or back offices, but not in private spaces like toilets or break rooms. Any monitoring of employees must be proportionate and justifiable, with staff made aware of why the cameras are in place.


Clearway’s inView CCTV Tower is the perfect standalone solution where CCTV security and remote monitoring are required.





Clearway is a national security company, delivering the highest standards of security across the UK's cities and rural areas alike.
It looks like you’ve submitted your information in the wrong section of our website. No problem—if you’re looking to apply for a job, you can do so by viewing our current vacancies. Click below to find and apply for roles through the proper channel.
View our current vacancies