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NSI Gold Monitoring

Retail CCTV

Retail crime is one of the biggest challenges facing the sector, threatening profits, staff safety and customer confidence. Retail CCTV deters offenders, captures evidence and gives retailers complete visibility over their premises.

Clearway’s retail CCTV solutions combine high-definition cameras with intelligent monitoring and rapid response, helping you reduce losses, protect people and safeguard your business around the clock.

Retail CCTV: Making Stores Safer and More Efficient

Clearway installs retail CCTV systems that monitor stores to deter theft, detect fraud, and provide real-time alerts. Retail CCTV is a surveillance system designed to monitor retail premises using cameras and remote alerts to improve security and operational efficiency.

Beyond preventing theft, retail CCTV plays a vital role in creating safer, more efficient stores. From deterring opportunistic shoplifters to capturing evidence of organised retail crime, CCTV helps retailers stay in control of high-risk environments. 

It also reassures staff and customers, supports compliance with health and safety regulations, and provides valuable insights into how spaces are used.

Key Benefits of Retail CCTV

  • Capture or deter shoplifting, theft and fraud 
  • Protects staff, customers and stock 
  • High-definition evidence for investigations 
  • 24/7/365 remote monitoring 
  • Reduces stock shrinkage and losses 
  • Integrations with alarms and access control 
  • Supports safer retail environments 
  • Suitable for single stores or multi-site portfolios

Get a CCTV Installation Quote

Urgent Installation CTA – Is your store losing revenue to theft, fraud or stock shrinkage? Or are you facing disruptive anti-social behaviour at your store?

Contact Clearway today to get the right security protection in place.

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Our Retail CCTV Services

Video Verified CCTV


Video verified alarms combine CCTV with alarm monitoring to deliver faster, more accurate responses. When an alarm is triggered, video footage is instantly reviewed to confirm the cause, ensuring genuine threats are dealt with quickly while reducing costly false alarms.

Benefits:

  • Immediate visual confirmation of incidents
  • Faster police or security response times
  • Reduced false alarms and unnecessary callouts

Video Verified Alarms

Fixed CCTV for Shops


Whether you need permanent coverage or the flexibility of wireless solutions, Clearway offers CCTV systems tailored to retail spaces. Fixed cameras provide reliable, high-definition footage for shop floors and stockrooms, while wireless options allow monitoring without extensive cabling.

Benefits:

  • Continuous coverage of high-risk areas
  • High-quality footage for evidence and investigation
  • Wireless installation for minimal disruption
  • 24/7 remote monitoring and rapid alerts

Fixed CCTV For Stores

CCTV Towers for Outdoor Areas


Large retail sites and associated areas like car parks or warehouses often require elevated coverage. Mast-mounted CCTV delivers wide-angle surveillance from height, deterring crime and capturing activity across larger spaces.

Benefits:

  • Ideal for monitoring car parks, loading bays and warehouses
  • Provides a visible deterrent to criminal activity
  • Wide-area coverage with fewer cameras
  • Can be integrated with other security systems

CCTV Towers

Temporary CCTV Hire


For seasonal peaks, pop-up shops or refurbishments, temporary CCTV hire gives retailers flexible, short-term protection without long-term investment. Systems can be installed quickly and removed when no longer needed.

Benefits:

  • Short-term, cost-effective security option
  • Rapid deployment for urgent requirements
  • Scalable to match temporary layouts or events
  • Full monitoring and response included if required

Temporary CCTV

CCTV Monitoring


CCTV monitoring ensures your store is protected around the clock, with trained security professionals watching over your premises in real time. Instead of relying solely on recorded footage, live monitoring allows incidents such as theft, vandalism or antisocial behaviour to be identified and dealt with as they happen.

Key benefits of CCTV monitoring for stores:

  • Instant response – incidents are spotted and acted on immediately.
  • Reduced losses – theft, shrinkage and vandalism are minimised.
  • Enhanced staff safety – employees feel protected by visible, proactive security.
  • Evidence capture – clear footage supports investigations and prosecutions.
  • 24/7 reassurance – constant monitoring gives peace of mind day and night.

CCTV Monitoring

Martyn's Law

Who Do We Provide Retail CCTV For?

empty retail property security

High-Street Shops

High-Street Shops

Protecting shop floors, tills, stock storage areas and customer entrances against antisocial behaviour, theft and fraud, while ensuring shops are safe and welcoming for customers.

Supermarket Shopping During the COVID-19 Pandemic

Supermarkets

Supermarkets

Providing comprehensive surveillance throughout busy supermarkets to deter and detect shoplifting and aggression towards staff, covering entrances, check-outs, self-service tills and car parks.

Shopping Centres and Retail Parks

Shopping Centres and Retail Parks

Monitoring public areas, walkways, loading bays and car parking areas while helping retailers and centre managers respond quickly to emerging or verified incidents.

AI in retail

Luxury Retailers


Luxury Retailers

Safeguarding high-value inventory, such as electronics, jewellery, and perfume, with advanced surveillance systems, intelligent monitoring, and rapid responses to suspicious activity.

construction site alarm systems

Warehouses and Distribution Centres

Warehouses and Distribution Centres

Ensuring that inventory is protected across loading areas and storage bays, helping to reduce risks of theft, unauthorised access and lost inventory.

Vacant Retail Property protected by ShopShield

Vacant Retail Premises

Vacant Retail Premises

Installing temporary or long-term CCTV protection for empty shops and units waiting for new tenants, pending refurbishment, or that are undergoing redevelopment.

Key Features | How it Works

    Key Features of Retail CCTV:

    Construction site CCTV

    High-Definition CCTV Captures

    Crisp, clear video footage provides reliable evidence and information about live events while ensuring that each area of a shop, car park, or rear loading bay is monitored.

    Intelligent Video Analytics

    AI-enabled monitoring helps identify suspicious or unusual behaviour, such as loitering or repeated vehicle returns, enabling guards and security teams to intervene sooner and often pre-empt incidents.

    24/7 Remote Monitoring

    Our trained operators provide continual monitoring services, verifying whether alarms or alerts are genuine, and escalating emergencies to ensure they are responded to rapidly.

    Video Verification

    Alarm activations can be verified immediately via live CCTV surveillance, reducing unnecessary callouts and response times while enabling quick responses to genuine incidents.

    Integrations With Existing Retail Security

    CCTV can be used alongside shop intruder alarms, access controls, ANPR in car parks and other monitoring services to provide a blanket of security across all spaces and assets.

    Flexible Installation Options

    Retail CCTV ranges from permanent cameras to wireless units and temporary systems for use during shop fitouts, periods of elevated risk, or when premises are empty for a limited amount of time.

    How It Works

    Clearway Apprenticeships

    How It Works

    1. Retail Security Assessment

    Our specialist advisers will conduct a risk assessment to identify vulnerable areas and provide independent recommendations on the best way to introduce retail CCTV, adapted to your site layout, opening hours, and security concerns.

    2. CCTV System Design

    We design customised surveillance systems based on the outcomes of your risk appraisal, including camera positions, monitoring, and integrations with any existing security systems you may have in place.

    3. Professional Installation

    Clarway’s experienced engineers manage all aspects of CCTV installation and configuration, ensuring minimal disruption to your staff and customers and that surveillance can be installed at the most convenient point in your trading day.

    4. System Testing and Commissioning

    Each camera, sensor, device, and connection is thoroughly tested to confirm that everything is working correctly before handover and that retail managers and supervisors understand how the system works.

    5. Monitoring and Maintenance

    Alarms and CCTV activations can be monitored 24/7/365 through our NSI Gold II Alarm Receiving Centre, supported by regular servicing and maintenance, and technical assistance should it be needed.

    Key Problems Retail CCTV Can Address 


    Retail businesses often face unique and varied security risks, from opportunistic shoplifting to organised retail crime. Professionally installed CCTV can help reduce losses, protect staff and customers, and address the following concerns.

    1. Shoplifting Incidents Are Damaging Your Profits


    Repeated thefts add up quickly, and even low-level, but constant shoplifting can impact profitability. Retail CCTV acts as a visible deterrent to reduce shoplifting incidents and provides evidence to assist in prosecutions when issues do occur.

    2. Your Staff Have Been Faced With Aggressive Behaviour


    Confrontations, abusive customers and organised theft can put employees at risk and leave staff feeling vulnerable. Camera systems discourage unacceptable behaviour and assure colleagues that the shop is being continually monitored, with rapid responses if threatening behaviour is detected.

    3. You Need to Have Better Visibility Across Complex Store Layouts


    Large shops and supermarkets often have blind spots due to the number of aisles, corners and display units. Well-positioned cameras can remove these blind spots, ensuring supervisors and guards have complete oversight of shop floors, entrances, stock rooms, and external spaces.

    4. You’ve Recorded Ongoing Issues With Stock Shrinkage


    While shoplifting is a prevalent concern, stock shrinkage can indicate thefts by staff, delivery personnel or other building users, and needs to be investigated urgently. Retail surveillance can be used to deter internal theft, identify the causes of stock discrepancies, and ensure that stock management processes are being properly followed.

    5. You Need to Have Reliable Evidence to Investigate Incidents


    High-quality footage acts as clear evidence of the circumstances around incidents, whether you’re worried about employee disputes, supporting police investigations, having information to support insurance claims, or protecting against false public liability claims.

    6. You Want to Improve In-store Security Without Customers Feeling Scrutinised


    Most shoppers will appreciate the need for CCTV but might be put off by the feeling that they are being closely monitored, which can impact customer experience and satisfaction. Modern CCTV can be installed discreetly, ensuring the right level of protection without affecting customers and staff.



    Retail

    What Our Clients Say

    Fisher German LLP

    July 2025

    Great Service and Rapid Response

    I have been using Clearway for over 5 years. One of the standout features of Clearway is their rapid response time.

    Axis Europe

    July 2025

    Can’t Commend Them Enough

    The guys were very polite, friendly and professional in their whole attitude. They worked very hard & did a great job!- Can’t commend them enough!

    John Fisher S&C Slatter

    July 2025

    Huge Thanks

    A huge amount of thanks goes to ‘Clearway’ for their exemplary conduct and unwavering commitment to the safety of my site management, site operatives and construction site.

    0

    Reported Incidents
    Dec ’25 – April ’26

    0

    Intruder/Unknown

    0

    Incidents Escalated
    To The Police

    0

    Anti-Social Behaviour

    Why Choose Clearway for Retail CCTV?

    Clearway has decades of expertise providing retail clients with advanced, dependable CCTV solutions that mitigate risks and improve their ability to pre-empt potential incidents before they become serious. We remain on hand to provide more information about any aspect of retail CCTV security on request.

    Trusted By Retailers Across the UK


    Our teams collaborate with a huge range of retail organisations and ensure that the recommendations we make are always adapted to the nature of the risks they’re dealing with, the value of the assets they need to protect, and their budgets.

    Tailored Retail CCTV Installations


    Each shop, retail park, or supermarket might have different concerns, and our surveillance systems are designed based on the specific site, whether there are issues with customer bottlenecks, security, tricky layouts with blind corners, or behaviour in store car parks.

    Advanced Monitoring and AI Capabilities


    Clearway’s CCTV solutions combine high-definition cameras with intelligent analytics and 24/7/365 monitoring, helping to identify suspicious or unusual activity faster, and often well before incidents escalate.

    End-to-End Guidance and Support


    We provide comprehensive services, from initial risk assessments to installation and ongoing monitoring. This is alongside our wider range of security services, which include manned and K9 guarding, security fencing, fire safety services and vacant premises security.

    Clearway logo

    What Do Our Retail Security Experts Say?

    ‘Retail CCTV has evolved from passive cameras that simply record incidents as they happen. Our advanced systems can actively help retailers reduce losses, improve staff safety and respond to suspicious activity in real time.

    Combining CCTV with AI-powered analytics ensures retailers have the assurance that their security systems are designed to protect both people and profits.’

    Kelvin Danton

    UK Sales Director

    A Successful Project: CCTV Installed at the Co-Op Andover

    The Co-Operative turned to Clearway to ensure that their flagship Andover site was secure. The full security system involved the installation of electric fences, perimeter protect technologies, CCTV, External gates, barriers, turnstiles, electronic information signs and access control. Throughout this project, Clearway have been in partnership with the Co-Operative itself and Goodrich Projects, who provided products in the infrastructure protection, perimeter security and intrusion detection fields.

    Read Full Case Study

    Sheffield

    Sheffield city centre

    Learn More About Securing your Shop

    Related Case Studies

    Frequently Asked Questions

    Can New Retail CCTV Cameras Be Integrated With Existing Systems?


    Yes, many stores already have intruder alarms, access controls for staff-only areas and video-verified alarms. Some may also operate ANPR systems in car parks or have remote monitoring in place.

    In any scenario, we can advise on the best ways to connect systems to provide better visibility and improve response times to CCTV or alarm activations.

    How Does Retail CCTV Help Reduce False Alarm Callouts?


    Video verification or live monitoring means that any time an alarm signal is transmitted, our responders can instantly check the cause. False alarms or those activated by wildlife, for instance, can be stood down, whereas anything genuine is escalated and the appropriate response activated there and then.

    Where are the best places to install retail CCTV cameras?


    The most effective placements are high-risk areas such as entrances and exits, tills, stockrooms, and shop floors where theft is most likely to occur. Car parks, loading bays and delivery areas also benefit from CCTV to deter theft and vandalism.

    Is it legal to have CCTV in a retail store?


    It’s legal to have CCTV in shops, but retailers must comply with data protection and privacy laws. This includes displaying clear signage to inform customers and staff that CCTV is in operation, storing footage securely, and only keeping recordings for as long as necessary.

    Can I put CCTV cameras in staff areas?


    CCTV can be installed in staff-only areas such as stockrooms or back offices, but not in private spaces like toilets or break rooms. Any monitoring of employees must be proportionate and justifiable, with staff made aware of why the cameras are in place.

    How long should retail CCTV footage be kept?


    In most cases, footage should only be retained for as long as it is necessary, typically 30 days, unless it is required as evidence for an investigation.

    Does CCTV monitoring reduce shoplifting?


    Yes. CCTV is one of the most effective deterrents against shoplifting and internal theft. When combined with live monitoring or video-verified alarms, it significantly reduces shrinkage and improves staff and customer safety.

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