How quickly can you have a security guard at the location needed?
Typically we’re able to provide security personnel within 24 hours, anywhere in the UK. In extreme situations, we may be able to provide security personnel on the day of enquiry. If you have an urgent requirement or need emergency security, get in contact as soon as possible.
What is the training/vetting process for your security guards?
Every Clearway security guard is qualified to a minimum of SIA approved training and carries an SIA badge at all times to confirm their training and experience.
How long can I have the security guards for?
When it comes to the value of site security, we know that situations can be prone to change, and as such, are as flexible as we can be. If a security guard is required for additional hours or day, or additional security provisions are required, we would ask for a 24-hour notice period where possible to ensure we can respond appropriately.
Is there a guarantee that a security guard will turn up?
Our security teams are trustworthy, reliable, punctual and conscientious. Our guarantee is that we will always endeavour to provide the level and quality of service we committed to. Communication is our watchword and we will always keep you informed of any circumstances that vary from our original intention.
Security guards are individually SIA certified and, to maintain that certification, must provide a professional, reliable and trustworthy service at all time.
What type of insurance do we have?
As you would expect from a professional security guard company, we hold fully comprehensive public liability insurance. Details are available on request where required to assist with contracts and risk assessments. Enhanced cover can also be arranged where needed to meet site policies.