Frequently Asked Questions
How quickly can you have a security guard and dog unit at the location needed?
Under normal circumstances we can deploy guards and dog patrols throughout the UK within 24 hours. In more complex or urgent situations, we will try to provide personnel on the same day. Please contact us as early as possible if your need for security guards is extremely urgent.
How are the dogs transported?
Security dogs are a prized possession and are transported in vehicles and cages specifically designed with the animal’s welfare in mind. Vehicles carry appropriate signage indicating they are carrying security dog. Each is fully kitted out with safety cages, air ventilation, first aid provisions, fire safety equipment, spare leads and collars, feeding and water bowls, and fresh food and water.
Are your dogs and handlers continually trained?
Clearway is committed to our ongoing professional development, and as such, our personnel remain up to date with training and regulations, as they are updated and as need requires. Every security guard is fully vetted and accredited to a minimum of SIA (Security Industry Authority) standards. Our dog handlers are fully accredited by NASDU (National Association of Security Dog Users).
How long can I have the dog unit for?
We know that situations can evolve, and are therefore as flexible as possible. If you require your security patrols to stay on for a longer period or need to extend or increase your protection, we will always do our utmost to be accommodating, but request 24-hours notice wherever possible.
What parts of the UK do we cover?
Clearway provides security services primarily across England and Wales.
What type of insurance do we have?
We have comprehensive business insurance, including employers and public liability cover. Should you require extended insurance cover for a security service, this can be arranged to your requirements.