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To reach our Trespass Response Team out of hours
01405 455 018Vacant Property Services
01322 332211Temporary & Mobile CCTV
01405 455032Alarm Receiving Centre
0370 770 6811Illegal Trespass & Commercial Financial Recovery
0800 002 9049Illegal Trespass Response Team Out Of Hours
01405 455 018Fire & Security Systems
0121 561 1214If you own or manage an empty property, you might assume the police can step in whenever there’s a trespasser or suspicious activity. In reality, the police have a limited role in protecting vacant buildings. Much of the responsibility for preventing access, deterring crime, and securing the site falls to the property owner or their appointed security provider.
That’s why Clearway offers a full range of services to fill the gap — from rapid-response alarm systems to 24-hour surveillance and steel security doors.
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If you own or manage an empty property, you might assume the police can step in whenever there’s a trespasser or suspicious activity. In reality, the police have a limited role in protecting vacant buildings. Much of the responsibility for preventing access, deterring crime, and securing the site falls to the property owner or their appointed security provider.
That’s why Clearway offers a full range of services to fill the gap — from rapid-response alarm systems to 24-hour surveillance and steel security doors.
The police can intervene in specific circumstances, particularly when criminal offences are being committed. These include:
However, in many cases, particularly for non-residential or commercial properties, the police may not attend unless there is an immediate threat. Often, landlords will receive a crime reference number rather than an in-person visit.

This is a common area of confusion. Unlike residential squatting, squatting in commercial or non-residential property is not a criminal offence. The police have no authority to remove squatters unless another offence is being committed, such as criminal damage or forced entry.
In these cases, landlords must follow a civil eviction process, which may involve applying for a possession order and instructing enforcement agents. Clearway can support landlords through this process and secure the property quickly after eviction to prevent re-entry.

Given the limitations of police response, it is vital for property owners to take proactive steps to secure empty buildings. Visible deterrents like alarm systems, monitored CCTV, and steel doors make properties far less attractive to opportunists and reduce the likelihood of needing police intervention in the first place.
A fast security response can also prevent further damage and strengthen insurance claims by showing you acted swiftly and responsibly.
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Only if the property is residential and the squatting is a criminal offence. For commercial properties, civil action is required.
Yes, you should report it and request a crime reference number, especially for insurance purposes. The response may depend on the severity and available resources.
Invest in preventative security measures like monitored alarms, CCTV towers, or vacant property inspections. These reduce risk and may even lower insurance premiums.
If you’re concerned about the security of your vacant property, Clearway can help you take control. Our professional security services are designed to protect where police presence may be limited. Get in touch today to arrange a free risk assessment.
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