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Security Installers: Is third-party CCTV monitoring right for you?

Security Installers: Is third-party CCTV monitoring right for you?
Security Installers: Is third-party CCTV monitoring right for you?

You’ve made the wise decision to invest in high-quality business CCTV or alarm systems to safeguard your property. But what comes next? When it comes to monitoring your newly installed security system, you have a few options: stick with your current supplier, handle monitoring in-house, or consider the advantages of outsourcing this critical task to a third-party provider. In this article, we’ll explore the benefits of entrusting your remote monitoring needs to a third-party supplier.

Understanding Third-Party CCTV Monitoring

Third-party CCTV monitoring involves outsourcing the surveillance and management of your installed security systems to an external service provider (such as Clearway). Typically, a monitoring company operates an Alarm Receiving Centre (ARC) responsible for monitoring live video feeds and recorded footage from your CCTV cameras.

An ARC is a purpose-built facility designed for remote oversight of various security systems, including CCTV, Site Access, Intruder Alarms, and fire safety systems. Manned by well-trained monitoring operatives, ARCs maintain constant vigilance over clients’ sites, 24/7, 365 days a year. The key benefit here is ensuring that no triggered alarm goes unnoticed and that you have the peace of mind knowing that the sole responsibility of the monitoring centre is to keep an eye on your clients’ properties.

station for cctv monitoring in Manchester

Benefits for Security Installers

Security installers stand to gain several advantages by choosing third-party ARCs for remote monitoring.

  1. Cost-Effectiveness: Monitoring costs can quickly add up, especially when utilising out-of-hours response personnel. For security installers, outsourcing remote monitoring to a third-party ARC often proves more cost-effective than managing it in-house.
  1. Reducing False Alarms: Research shows that false fire alarms alone can cost a business approximately £2.9k, contributing to over £1 billion in annual losses in the UK. Third-party ARC monitoring enhances overall safety and security while reducing false alarms.
  1. Focused Approach to Installation Work: Outsourcing monitoring allows security installers to concentrate on what they do best—delivering high-quality installation work and other revenue-generating activities, ultimately maintaining the quality of ongoing projects.
  1. Enhanced Service Quality for Clients: Integrating remote monitoring through a third-party ARC enhances the quality and effectiveness of services, creating opportunities for upselling to clients.
  1. Time Efficiency: Enlisting a third-party ARC can save time, especially when resources are limited.
  1. Improved Site Security & Safety: Any form of remote monitoring elevates the overall safety and security of sites.

Is a Third-Party ARC Right for Security Installers?

Partnering with a third-party monitoring station can be a win-win for both security installers and the monitoring service provider. It expands installers’ product offerings for clients while positioning them ahead of competitors by offering advanced remote monitoring services that enhance site security and safety. Entrusting remote monitoring responsibilities to an ARC can prove a time and cost-effective solution for installers of all sizes, avoiding the complexities and expenses of handling it in-house.

Why Choose Clearway?

At Clearway, our third party CCTV monitoring services protect high-profile sites and buildings across the country, with many security installers trusting us to keep an eye on their clients assets whilst they focus on quality installation work. Here’s what we provide:

  • User-Friendly CCTV Monitoring Configuration
  • Streamlined Detail Updates
  • A dedicated and secure customer portal to reduce administrative burden
  • 24/7 Out-of-Hours Call Handling for Uninterrupted Security
  • Comprehensive, easy-to-understand Reports in Clear Language
  • Effortless Video Footage Retrieval via our video download service
  • Regular Updates for Informed Decision-Making
  • A range of Alarm System Communicators
Clearway CCTV monitoring company logo

What’s the Next Step?

If you’re a security installer interested in partnering with a third-party ARC to offer remote monitoring for your clients, reach out to our monitoring experts at Clearway on 0370 770 6811 or submit an enquiry using the form below. We consider ourselves an extension of your business, committed to delivering transparent, honest, and reliable monitoring services. Your clients’ security is our priority.

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