Remote CCTV monitoring from the NSI Gold Cat II accredited Clearway Alarm Receiving Centre (ARC) is an invaluable service for clients across Manchester and the northwest, with the assurance that trained security responders are on standby 24/7/365 to take swift action to protect your premise, workforce and assets.
CCTV surveillance is one of the most-used security safeguards, with multiple features available, from facial recognition to automatic movement detection, audio warnings and vehicle number plate recognition. However, the effectiveness of your CCTV system depends on the oversight in place to identify threats or suspicious activity and respond accordingly.
Home Office data shows that in the year to September 2022, there were around 4,500 burglaries or attempted break-ins within Manchester, or 20.8 crimes per 1,000 properties, making it essential that businesses take a proactive stance toward security.
Our independent, qualified and highly experienced CCTV monitoring teams work with a broad array of clients, from private property owners to corporations, delivering real-time CCTV analysis 365 days a year.
Monitoring services augment your CCTV by ensuring that, should an alert be raised, movement be detected, or anything untoward be picked up by your surveillance cameras, a qualified security responder can investigate.
The specific response protocols are pre-agreed and based on your requirements and instructions. However, every alert or alarm is assessed using tools such as pan, tilt and zoom cameras or changing camera angles to determine exactly what the cause is, whether it is a legitimate threat, and how to react.
We work closely with national and localised police forces to help stamp out elevated levels of crime in higher-risk areas and can liaise directly with the emergency services, site managers and on-site security guards as necessary to stop an attempted intrusion in its tracks or help the authorities apprehend criminal trespassers.
Around-the-clock protection
We operate continually, 24/7, with a high-security ARC facility that adopts the latest in privacy, data protection and tamper-proof communications technology.
Flexible security coverage
We arrange both short and long-term monitoring services as required, adapting our surveillance to your industry, risk profile and applications.
Cost Effective Security
CCTV monitoring can significantly decrease your exposure to security breaches and the ongoing cost of insurance claims, property damage or lost assets – while being budget-friendly and entirely flexible.
Real-time monitoring
Our responders access CCTV footage in real-time, providing you with up-to-speed information whenever we detect a potential threat.
On Demand Notifications
We communicate directly with clients, keyholders and stakeholders to advise when response protocols have been deployed and to ensure you know what is happening on the ground as it happens.
Tailored CCTV Services
Cearways’ CCTV monitoring services are adapted to your key risks, with enhanced monitoring during periods of higher exposure.
Strategic monitoring coverage
Where you wish to improve the efficiency of your CCTV security but do not require coverage during operational hours, we can time your monitoring services to match downtime, hours of closure or holidays.
Rapid Responses
When a live security threat is underway, we initiate a blue light response to notify the emergency services and maximise the potential for intruders to be stopped, identified and apprehended.
Eliminate false callouts
False alarms are commonly triggered by wildlife. CCTV monitoring removes this time and cost pressure, resetting your security when it is apparent that there is no genuine risk.
The statistics shared indicate the prevalence of property crime in the Greater Manchester area – taking steps now to protect your premise is far preferable to reactive protection when a break-in or theft has already occurred.
We collaborate with clients from every sector, often combining CCTV surveillance with other security services, aligned with your budget, site layout and perimeters, and the most serious threats.
Alongside always-on monitoring, Clearway can provide security and alarm devices and offers tracking for all devices or systems, including fire alarm detection networks, personal attack and lone worker alarms and panic alarms.
Our teams endeavour to deliver the best value, and where possible, we can recommend ways to integrate higher-level CCTV monitoring with your current camera systems and alarms or suggest upgrades and improvements to augment or replace your security coverage.
Our status as an NSI Gold Cat II ARC is a mark of the quality, professionalism and skill we offer, making Clearway a leading provider of CCTV monitoring throughout the UK and adhering to gold standard regulations determined by the National Security Inspectorate.
We are proud to hold this accreditation, which demonstrates our focus on exceptional security, quality control, technological advancement and systems oversight, remaining compliant with evolving standards through an independent audit process to ensure our approaches and surveillance policies are cutting-edge.
Remote CCTV monitoring is efficient and cost-effective without requiring any adjustments to your on-site security, where this remains sufficient to mitigate your biggest threats and security risks.
We work with commercial, industrial and agricultural clients, whether they wish to eliminate ongoing issues related to fly-tipping, prevent false alarms, or expand the effectiveness of fire and environmental safety systems.
Examples of remote CCTV monitoring include surveillance of car parks, construction sites, retail centres, outdoor land exposed to squatting or trespass, and vacant properties. Combining CCTV surveillance and monitoring with physical assets such as steel doors, concrete bollards and property inspections can be an excellent solution and provide a robust blanket of security.
With over two decades of expertise, our ARC CCTV monitoring facility provides a first-class service, protecting businesses and premises over the long term, with a quick, efficient and professional response guaranteed whenever an alarm or alert is triggered.
As specialists in next-gen security, we are available at any time to discuss how CCTV monitoring will meet your requirements or to recommend the right security provisions to protect you from emerging or ongoing risks.
Please get in touch or select the Make an Enquiry button to submit your details and receive a call back from one of our professional security advisers.
Businesses throughout the UK have a range of security systems in place to deter intruders. These include alarms, motion sensors, CCTV cameras and so on. One of the biggest challenges to overcome is how to manage an alarm response when personnel are not on site 24/7. In this scenario you will need to have a protocol to dictate how you respond when an alert is raised, even if that is in the middle of the night.
Remote monitoring systems covers this requirement as follows:
After the alarm activation, the response action is generally dependent on your instruction.
Remote monitoring services can be a failsafe option if you don’t have security staff on-site around the clock, cannot reach your premises quickly in the event of an alarm, or wish to prevent intrusions from occurring.
There are several benefits to consider:
For many UK businesses, remote monitoring is a highly cost-effective way to manage security threats without having to employ a full time member of staff – or perhaps two if they were to work in shifts.
The most significant advantage for many clients is that having our authorised security teams on standby provides reassurance and peace of mind that your site is constantly scanned for potential threats.
When any activation is reported, the first task is to verify the authenticity of the alert, and if possible, the cause of it.
There are many ways our security monitoring teams will assess the threat, such as:
Visual alarm verifications are invaluable since it prevents incurring costs responding to false activations, or motion sensors activated by wildlife.
This service can be helpful for businesses where frequent false alarm triggers create additional work, overtime expenses, and the inconvenience of needing to travel to the site to verify the reason for the alarm outside of regular working hours.
It is also a strong deterrent – letting criminals know that you are watching. Offenders are likely to leave immediately when they realise they are being tracked and their actions recorded.
Our CCTV installation services are both long-term and short-term. Our short-term CCTV solutions involve solar-powered and battery-powered cameras that provide temporary surveillance – we especially recommend this solution for vacant properties. We also have fixed cameras that connect to the main power to support surveillance for indefinite durations (depending on your preferences).
We will monitor your site 24/7 and offer an immediate response following a security breach. Our response can be standard or tailored to your preferences – to this end, you can establish a pre-defined set of actions when signing our contract.
Yes, the government requires premises running CCTV surveillance to meet certain legal requirements. One of these requirements is data protection, and it entails notifying your staff and the general public that they are under CCTV surveillance when on your premises. Additionally, there are stipulations on how you should securely store the CCTV footage.
One of the legal requirements for running CCTV surveillance is the secure storage of the CCTV footage in accordance with the GDPR standards. The GDPR ensures secure storage of CCTV surveillance footage and harmonises data protection across the EU. To this end, our monitoring station stores all CCTV data in accordance with the GDPR requirements.
Yes, we will assess your site to identify any blind-spots and determine the ideal design for setting up your CCTV surveillance system. Site assessment also helps in calculating a more accurate quote for our commercial CCTV installation services. As such, we highly recommend that you include site assessment in our agreement.
Yes, our monitoring station and alarm center are open and manned 24/7, and we will respond at any time. As such, feel free to contact us via 0870 770 6811 at any time.
Yes, we offer follow-up maintenance services after installation to ensure that your CCTV surveillance system is working optimally at all times. We recommend a regular maintenance schedule to prevent outages.
Whether or not you need supplementary services depends on your premises’ unique security requirements. Our range of supplementary services includes motion sensors and fire detectors.
Our advisors are always available to provide all the details you need about our CCTV surveillance products and services. You can also download our comprehensive products’ and services’ PDF guides.
Call 0800 085 8695 or email us at enquiries@clearway.co.uk