Protecting people – this is at the core of what we do. We believe that your people are your biggest assets. Our people protection services are designed to help you mitigate the safety risks and security threats faced by your people on a daily basis.
People
We understand the importance of protecting your property from security threats such as vandalism, squatters, break-ins and theft – but our services extend far beyond this.
Property
We recognise there is a fundamental need to secure your business critical assets, from vacant land, development sites and compounds, to plant, materials and fuel. As a leading provider of sustainable security, we are perfectly positioned to secure, monitor and protect your valuable assets.
AssetsA momentary lapse in security due to poorly maintained alarm systems could be costly for your business. Clearway provides timely and reliable alarm maintenance services to prevent your business from being exposed to vulnerabilities caused by inactive, malfunctioning, or non-operational alarm systems. We implement a comprehensive and proactive alarm maintenance program to facilitate the continuous protection of your premises and assets, round the clock, throughout the entire year.
Whilst alarm systems are generally the last line of your defence, they’re a strong deterrent in the event of a break-in.
Neglecting regular, preventive maintenance for your alarm system significantly increases the likelihood of system faults or, in more severe cases, complete system failure. If your alarm system is unattended, you might only be aware of a problem once the inevitable happens – a breach of security.
The inherent risk of your business premises being breached, vandalised, or your assets stolen is already substantial. Without routine inspections and a reliable alarm system maintenance service, the potential costs associated with these risks can be excessive and will always outweigh the expense of proper alarm system maintenance.
Routine Inspections
Regularly scheduled visits by an experienced technician to inspect the entire alarm system for any visible issues or signs of wear and tear.
Testing
Comprehensive testing of all components of the alarm system to ensure they are working correctly, including sensors, control panels, communication devices, and backup power supplies.
Battery Checks
If you operate a wireless alarm system, we will carry out an Inspection and testing of backup batteries to ensure they are fully charged and operational.
Sensor Calibration
Calibration and adjustment of motion detectors and door/window sensors to minimise false alarms and maximise sensitivity to potential intruders.
Software Updates
Ensuring the alarm system’s software and firmware are up-to-date to address any security vulnerabilities and improve system performance.
Communication Testing:
Verification of the communication channels used to relay alarms to our alarm receiving centre (ARC) or a third-party monitoring system.
Emergency Response Testing
Coordination with response teams to test the response time and effectiveness of the alarm system in case of an actual intrusion.
User Training
Training for employees or personnel responsible for arming and disarming the alarm system to ensure they know how to use it effectively.
Documentation
Maintenance reports detailing the condition of the system, any repairs or adjustments made, and recommendations for future improvements or upgrades.
Emergency Repairs
Prompt response and repair services in the event of any system malfunctions or breakdowns.
24/7 Monitoring
If you have a monitored alarm system, ongoing monitoring of alarms and alerts, including dispatching emergency services when necessary.
Clearway offers routine alarm maintenance and inspections customised to how your alarm system is implemented and the context in which it’s used. For example, an alarm system within a secured vacant property may encounter fewer issues than one installed in a high-traffic area accessible to the public. We take such variables into account when determining the optimal frequency for your monitoring and inspections.
As a general guideline, we typically recommend monthly monitoring with a comprehensive assessment of your alarm system’s requirements once a year, building on insights gained during our initial consultation.
Our state-of-the-art NSI Gold Cat II Alarm Receiving Centre (ARC) offers round-the-clock, 365-day-a-year monitoring services, delivering absolute peace of mind that your alarms are monitored in case of a fault.
Our cutting-edge facility extends its support to a diverse range of CCTV and alarm systems across the nation. Not only are we authorised to oversee, respond to, and manage alerts and incidents, but we also uphold a professional and transparent service adhering to the highest UK standards, subject to recognised audits and scrutiny.
Our alarm monitoring services can seamlessly complement Clearway’s suite of security solutions, including our commercial intruder alarm installation, vacant property security services, and wireless detection systems, providing a comprehensive and secure approach to safeguarding your people, property and assets.
As one of the leading independent providers of security services in the UK, we have been instrumental in enhancing the security of commercial properties for over two decades.
We consistently and reliably deliver customised solutions to each organisation we collaborate with, backed by a team with hundreds of years of combined experience. Our commitment extends beyond maintaining your current alarm systems – we ensure that we not only provide the security solution you require today but one that will safeguard your business well into the future.
Our Alarm receiving centre (ARC) holds one of the Gold Standard certifications from the UK’s National Security Inspectorate, attesting to our unwavering commitment to monitoring and safeguarding your premises. If you’re looking for commercial security services for your construction site, offices, perimeter or vacant properties, get in contact with Clearway today.
Call 0800 085 8695 or email us at enquiries@clearway.co.uk
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