Service Charge Arrears Recovery (SCAR)

We provide a no-collection, no-fee service, showcasing our confidence in our ability to recover default service charges. You absorb zero risk when you engage Clearway to represent your rights and recover the monies owed. There are several routes to enforce the collection process without needing to resort to court proceedings.

Many landlords find themselves in a loss-making position when tenants leave with unpaid debts. We are happy to combine CRAR and SCAR collection processes under one client instruction, focusing on a swift, seamless recovery of the full outstanding amount.

Our experienced Recovery Account Managers are well-versed in the regulations and legislation surrounding service charge arrears. They provide independent advice to ensure you remain compliant at every step.

Where necessary, we can refer a service charge arrears case to our Legal Service, with a no-fee Letter Before Action issued to warn non-payers that failure to settle their account or reach an agreeable repayment plan will result in legal action.

Throughout the process, we act according to your instructions and provide regular updates, so you know how the recovery is proceeding and when we anticipate receiving funds.

If the tenant disputes the debt, we can support you in selecting a litigation solicitor to explore the options, navigate potential costs, and provide transparency so you can make informed decisions about how you wish to proceed.

Our escalation into Legal Services is fast and effective in recovering all types of debts for businesses nationwide. There is no charge applied for issuing a 7-day Letter before Action.

On receipt of your instruction, we will manage the whole process, working with the legal team and providing you with updates throughout. If the debt is disputed, we will arrange for a litigation lawyer to set out your options and costs from the outset, so you have full transparency.

Clearway legal partners are recognised by the prestigious Legal 500.