We recognise there is a fundamental need to secure your business critical assets, from vacant land, development sites and compounds, to plant, materials and fuel. As a leading provider of sustainable security, we are perfectly positioned to secure, monitor and protect your valuable assets.

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Remote CCTV Monitoring Services: NSI Gold Cat II

Our NSI Gold Cat II, Industry accredited CCTV monitoring services operate 24-7, 365 days a year – keeping a watchful eye on your site or premises and responding quickly to any security breaches. Get in touch with Clearway today.

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Clearway NSI Gold Cat II ARC interior
Clearway NSI Gold Cat II ARC interior

Trust Clearway to provide the highest level of CCTV Monitoring

The Clearway Monitoring Station is fully accredited to NSI Gold standard, one of only a handful in the UK, and utilises cutting-edge technology to support the monitoring team in detecting and analysing threats to your property, and taking the appropriate action.

Independently and externally accredited to the highest standard in this arena means you are guaranteed a high quality service and response to any call to action. In order to achieve this we make considerable ongoing investment in our systems and processes.

The Bunker: Our NSI Gold Accredited Monitoring Station

Clearway NSI Gold accredited Alarm Receiving Centre

A reliable CCTV monitoring service

If you are dissatisfied with the monitoring service provided by your existing supplier, our in-house IT team will guarantee a seamless transition to our system and ensure we dovetail into your systems as required.

We work directly with police forces to establish the identity of perpetrators and to determine the most appropriate preventative action required.

Whether you want to prevent unauthorised entry and trespassing, squatting or fly-tipping, or just maintain tight control over who accesses and enters your properties, we ensure your remote CCTV monitoring system is not only technologically excellent but manned by professional security operatives making sure your property is protected end to end by trained professionals.

Our Remote CCTV Monitoring Features

24/7/365 days a year protection

24/7/365 days a year protection for complete peace of mind, your premises are under careful watch by professionals.

Temporary or permanent use

Monitoring can be installed for temporary or permanent use across a broad range of industries and applications.

Minimise the risk of costly security breaches

Minimise the risk of costly security breaches and associated downtime, managing insurance claims and the stress and working hours required to recover.

Real-time footage

All CCTV footage is recorded and securely transmitted in real-time.

Instant Notifications

Footage and alerts can be instantly notified to the key stakeholder, with response protocols implemented according to your commands.

Bespoke targeted surveillance

Bespoke targeted surveillance available during higher risk periods.

Timed monitoring

Timed monitoring available to coincide with downtime or site closures.

Blue light response

Send alters directly to emergency services for a fast and efficient response to a breach.

Reduce Nuisance Alarms

Signals are immediately checked and filtered for false activations that are neither crime related nor caused by genuine intrusions or fires.

clearway bunker for arc monitoring

24/7/365 Remote Monitoring

All CCTV that we install is protected 24/7/365 at our remote CCTV monitoring station, also known as an Alarm Receiving Centre (ARC). Our trained personnel give you peace of mind by ensuring your premises are under careful watch by professional teams ready to respond to any potential incident.

Aside from being a clear visual deterrent to prevent illegal activity, Clearway CCTV monitoring services are supported by a trained network of security personnel ready to step in when, and even before, your business needs protection.

As standard, we investigate and filter out false alarms and activations and notify blue light response teams and security patrols when required to help protect and secure your premises.

When combined with other security measures such as security and intruder alarm systems and anti-theft devices, CCTV remote monitoring inserts the experienced human security element into your business security – giving you the expert security enforcement to protect your property at the moment it is needed.

Clearway inView CCTV Tower

CCTV Monitoring Applications

Our advanced monitoring centre doesn’t only cater to CCTV monitoring requirements, it can be used to monitor and respond to a wide range of security measures at your premises, including:

  • Security alarm monitoring
  • Bespoke site monitoring
  • Panic alarm monitoring
  • Keyholding Services
  • Wireless intruder alarms monitoring
  • Personal attack system monitoring
  • Fire detection and prevention
  • Environmental damage prevention
  • Lone worker protection devices
  • Emergency call handling

We make sure that our CCTV monitoring services not only cater to your existing security setup, but are flexible enough to adapt to your business in the long term.

Following an initial consultation and survey of your premises and existing security setup, we will ask you to complete a comprehensive risk assessment. This will help us design a security solution that addresses risks now, but also informs you of your future security and monitoring requirements.

No matter whether you are looking for an entirely new security solution or working with legacy technology, our robust consultation phase will help both us and you understand your existing risks and what you can do to futureproof your business. All the while we will provide tailored advice and solutions that are suited to your budget, with flexible payment plans, approved by the Financial Conduct Authority.

Speak to our team today to find out more about how our remote CCTV monitoring services can connect with your existing or planned security setup.

NSI Gold accreditation

NSI Approved CCTV Monitoring Systems

As one of the UK’s premier independent providers of security solutions, our Alarm Receiving Centre (ARC) is accredited to Gold Standard by the UK’s National Security Inspectorate.

This means we excel in meeting several criteria, including having an experienced senior management team, contract conditions and operation of a Quality Management System. We maintain this standard through regular, independent audits.

The proof of our expertise is how we handle a triggered alarm. Our monitoring station receives the alarm or CCTV activation signal and is immediately checked and filtered for false alarms. In the event of a confirmed signal, police, emergency services and/or security patrols are contacted and deployed on your behalf.

Our security processes have been designed by expertise and refined through experience over many years to help you benefit from a flexible and rapid response system that blends the best CCTV monitoring with trained security personnel at a gold-standard Alarm Receiving Centre (ARC).

Car Park Security Systems

Who uses our CCTV monitoring Systems?

Remote CCTV monitoring can be used for temporary or permanent use across a broad range of industries and applications.

Whether you need vacant property security to prevent illegal occupation or fly-tipping, remote monitoring of a construction site to protect expensive tools and equipment or car park surveillance to aid enforcement or protection – Clearway can design a solution to meet your security needs.

Remote monitoring can also be combined with other security solutions offered by Clearway, including security guards, intruder and access control systems and monitoring and fire and safety systems.

In the case of vacant properties, for example, CCTV can be combined with steel doors and screens, concrete barriers, void property alarms and property alarms for a well-rounded security setup.

With vast experience in responding to breaches across occupied and vacant commercial or residential premises, speak to our team today to find out how our NSI Gold monitoring centre can protect your property.

Clearway helmet cam monitoring

Third Party CCTV Monitoring

Our monitoring station isn’t just for our CCTV or alarm customers. If you’re an installer considering a third-party ARC, or if you already have a solution but have become frustrated with your current monitoring provider, we offer third-party CCTV monitoring so that companies of all sizes and types can benefit from our efficient services including:

User-Friendly CCTV Monitoring Setup: Whilst other third-party services may have complex setups and administration forms our ARC simplifies the process. Connecting to our alarm receiving centre is a hassle-free, convenient process.

Easy detail updates: Our ARC has a web-based customer portal in which you can securely log in and remotely view your system details, making administrative changes such as keyholder details or security personnel details easy to update.

Out-of-Hours Call Handling for uninterrupted security: We know that security breaches happen around the clock. Our out-of-hours call-handling service is designed to assist installers 24-7, especially companies with fewer employees, by seamlessly transferring calls to on-call engineers.

Comprehensive Reports in Plain English: We provide fast, accurate, and easily understandable reports in plain terms, ensuring you’re always up to speed with critical information. No more deciphering codes – our reports are clear and actionable.

Efficient Video Footage Download: Seamless access video footage using our video download service for incidents. Enhance your ability to assess and address security concerns promptly, ensuring a holistic approach to incident management.

Regular Updates for Informed Decision-Making: Stay informed with regular and consistent updates from Clearway ARC. We value frequent communication through newsletters, emails, or face-to-face meetings, keeping you in the loop with the latest developments to help you to make informed decisions about your security.

Alarm System Communicators: Whilst many alarm systems include a telephone line-based communicator built in, you may need alarm system communicators and dual comms. We offer a fast, concise & easy to understand ordering system for Alarm System Communicators

Clearway NSI Gold Cat II ARC exterior

Why Choose Clearway?

Clearway has over 20 years experience in bespoke security solutions for commercial and residential premises and in security work for local and central government.

We understand that every business needs a bespoke solution that not only protects them now, but in the long term – and we aim to offer futureproof security solutions that are dynamic to your needs over time.

With many accreditations from industry and national bodies, including our Gold Standard accreditation from the UK’s National Security Inspectorate for our Alarm Receiving Centre (ARC), Clearway is the solution for your security problem.

Speak to our team today about our CCTV monitoring services, or alternatively browse our bespoke security solutions across CCTV, CCTV maintenance, Physical Security, Electronic Security, Vacant Property security and Monitoring.

Frequently asked questions

Businesses throughout the UK have a range of security systems in place to deter intruders. These include alarms, motion sensors, CCTV cameras and so on. One of the biggest challenges to overcome is how to manage an alarm response when personnel are not on site 24/7. In this scenario you will need to have a protocol to dictate how you respond when an alert is raised, even if that is in the middle of the night.

Remote monitoring systems covers this requirement as follows:

  • Alarm installations and CCTV networks are linked to the Alarm Receiving Centre through a secure line or via a 4G mobile network connection.
  • These links can be live 24/7 or timed to be live during hours outside of normal operations.
  • Response teams work in shifts to constantly monitor alarm alerts and CCTV footage.
  • Should an alert be raised due to criminal activity or an environmental factor, the response teams will instantly begin managing the situation in accordance with a predetermined protocol.

After the alarm activation, the response action is generally dependent on your instruction.

Remote monitoring services can be a failsafe option if you don’t have security staff on-site around the clock, cannot reach your premises quickly in the event of an alarm, or wish to prevent intrusions from occurring.

There are several benefits to consider:

  • Secure communication connections provide close monitoring through a remote station, safe from tampering.
  • Unusual activity is identified straight away, with a professional assessment of the level of risk and appropriate response.
  • CCTV cameras with advanced functionality can pan around the site to ensure all blind spots are checked.
  • Audio alarms are a crucial way to stop intruders in their tracks and discourage any thefts or vandalism.
  • Emergency services, site managers and keyholders are swiftly alerted so that the incident can be controlled and damage mitigated.

For many UK businesses, remote monitoring is a highly cost-effective way to manage security threats without having to employ a full time member of staff – or perhaps two if they were to work in shifts.

The most significant advantage for many clients is that having our authorised security teams on standby provides reassurance and peace of mind that your site is constantly scanned for potential threats.

When any activation is reported, the first task is to verify the authenticity of the alert, and if possible, the cause of it.

There are many ways our security monitoring teams will assess the threat, such as:

  • Using CCTV cameras with pan, tilt and zoom functions to further investigate.
  • Analysing the view from different cameras to get a bigger picture.
  • Contacting your site keyholder or deploying a responder if you contract this service to Clearway.
  • Notifying emergency services if a break-in is in progress.
  • Issuing audio warnings (where available), to alert the intruder that they are being recorded in real-time and that a response team has been deployed.

Visual alarm verifications are invaluable since it prevents incurring costs responding to false activations, or motion sensors activated by wildlife.

This service can be helpful for businesses where frequent false alarm triggers create additional work, overtime expenses, and the inconvenience of needing to travel to the site to verify the reason for the alarm outside of regular working hours.

It is also a strong deterrent – letting criminals know that you are watching. Offenders are likely to leave immediately when they realise they are being tracked and their actions recorded.

Our CCTV installation services are both long-term and short-term. Our short-term CCTV solutions involve solar-powered and battery-powered cameras that provide temporary surveillance – we especially recommend this solution for vacant properties. We also have fixed cameras that connect to the main power to support surveillance for indefinite durations (depending on your preferences).

We will monitor your site 24/7 and offer an immediate response following a security breach. Our response can be standard or tailored to your preferences – to this end, you can establish a pre-defined set of actions when signing our contract.

Yes, the government requires premises running CCTV surveillance to meet certain legal requirements. One of these requirements is data protection, and it entails notifying your staff and the general public that they are under CCTV surveillance when on your premises. Additionally, there are stipulations on how you should securely store the CCTV footage.

One of the legal requirements for running CCTV surveillance is the secure storage of the CCTV footage in accordance with the GDPR standards. The GDPR ensures secure storage of CCTV surveillance footage and harmonises data protection across the EU. To this end, our monitoring station stores all CCTV data in accordance with the GDPR requirements.

Yes, we will assess your site to identify any blind-spots and determine the ideal design for setting up your CCTV surveillance system. Site assessment also helps in calculating a more accurate quote for our commercial CCTV installation services. As such, we highly recommend that you include site assessment in our agreement.

Yes, our monitoring station and alarm center are open and manned 24/7, and we will respond at any time. As such, feel free to contact us via 0870 770 6811 at any time.

Yes, we offer follow-up maintenance services after installation to ensure that your CCTV surveillance system is working optimally at all times. We recommend a regular maintenance schedule to prevent outages.

Whether or not you need supplementary services depends on your premises’ unique security requirements. Our range of supplementary services includes motion sensors and fire detectors.

Our advisors are always available to provide all the details you need about our CCTV surveillance products and services. You can also download our comprehensive products’ and services’ PDF guides.

Contact us now

Contact our experts now to discuss your requirements and get a quote from us.

Call 0800 085 8695 or email us at

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